At Etherchain AI, we prioritize protecting your privacy and ensuring transparency about how we collect, use, and manage your information. This Privacy Policy outlines the measures we take to safeguard your data and the purposes for which it is utilized. By interacting with our website or services, including participating in the presale of the Etherchain Token (ETHAI), you consent to the practices described in this policy.
We collect information necessary to provide services, improve our platform, and comply with legal obligations. The data collected falls into two main categories: personal data provided by you and data automatically gathered through your interactions with our platform.
Personal data includes information you provide when registering for our services, such as your name, email address, wallet address, and transaction details related to purchasing ETHAI tokens. These details enable us to facilitate transactions, provide customer support, and maintain records for compliance purposes.
Automatically collected data encompasses technical information such as your IP address, browser type, operating system, device details, and browsing behavior. This data is gathered using cookies, tracking pixels, and third-party analytics tools to analyze trends, improve user experience, and enhance the functionality of our services.
Cookies and similar technologies are small data files stored on your device that help us understand user behavior, enhance site performance, and personalize interactions. We employ cookies to manage session details, store user preferences, and analyze website traffic.
Our platform integrates third-party tools like Plausible, Hotjar, and AdRoll to improve user engagement and deliver personalized marketing. Plausible provides anonymized insights into website traffic, while Hotjar captures behavioral data, such as heatmaps and user interactions, to optimize user experience. AdRoll uses tracking codes to deliver targeted advertisements based on user activity. These tools rely on cookies or pixel tags to function.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the usability of certain features but will not prevent basic access to our services.
Your information is collected to facilitate services and improve platform operations. Specifically, we use your data for the following purposes:
Data collected is stored securely and is accessed only by authorized personnel for legitimate business purposes.
We do not sell or share your personal information with unauthorized third parties. However, we may share information in limited contexts, such as with service providers or partners essential to our operations. These include analytics providers like Plausible, marketing platforms such as AdRoll, and behavior tracking tools like Hotjar. Each partner operates under strict data privacy agreements to ensure compliance with applicable regulations.
In the event of legal obligations, such as responding to government requests or complying with law enforcement requirements, we may disclose necessary information as mandated by law.
We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once retention periods expire, data is securely deleted or anonymized.
To safeguard your information, we employ robust security measures, including encryption protocols, multi-layered access controls, and regular security audits. Sensitive transaction data, such as wallet addresses and purchase details, is encrypted during transmission and stored in secure systems compliant with industry standards.
You have the right to access, update, or delete your personal information stored by us. Additionally, you can withdraw consent for marketing communications or request restrictions on how your data is processed.
We are committed to addressing your privacy concerns promptly and transparently. If you believe your data has been mishandled or if you have additional inquiries, we encourage you to reach out.
We use third-party tools to provide insights into user behavior and enhance marketing efforts. These tools are integrated seamlessly into our platform, enabling a better understanding of user needs while maintaining compliance with privacy laws.
These providers operate under strict privacy policies, and you can learn more about their practices by visiting their respective websites.
As a globally accessible platform, Etherchain AI processes data across borders. By using our services, you consent to the transfer of your information to regions with privacy laws that may differ from those in your jurisdiction. We ensure that all transfers comply with legal requirements and that your data remains protected.
We may revise this Privacy Policy to reflect changes in our operations, legal obligations, or user needs. Significant updates will be communicated via email or posted prominently on our website. We encourage users to review this policy periodically.
